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Travellers have become increasingly reliant on their mobile devices, and that they love the convenience of paying for their goods and services online. Hotel operators must monitor the rising trends within the hotel payments industry because knowing how guests choose to buy their rooms is significant for maximizing bookings at your property. Instead of checking out at the front desk and physically handing their master card to your employee, your guests are beginning to expect a seamless, ‘behind-the-scenes’ payment experience. It might be optimal for them if you store their master card information, provide them with a breakdown of their fees before checkout and automatically charge their card on the crack of the doom of their stay – but this needs certain technologies to be in situ at your property. This eliminates the necessity for them to spend longer sorting through logistics on their crack of doom and ultimately improves their experience at your property.
PayG innovative gateway technology allows you to pass lodging data with each transaction, so you qualify for the best-possible rates and avoid being downgraded. The web payment solutions that are now available for hotel operators allow them to eliminate clunky, extra hardware and devices that were formerly wont to process transactions. The PCI Security Standards Council fights hotel master card fraud by maintaining global payment card industry standards. Ensure your hotel is committed to PCI compliance. Payment processing is an important part of the organization and management of a hotel, and whether online or in-person, it's important to possess many ways of processing your guests’ transactions during a secure, efficient way. Accepting a range of payment options not only expands your customer base, but improves the customer experience from booking to test out, increasing brand loyalty.
On the whole,using a PayG Virtual POS system to supplement your regular POS lets you increase your sales and build new customer relationships beyond the confines of your location, which in turn spurs growth and provides new opportunities to expand your business.
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